Custom AI infrastructure built into your business

Custom AI systems for small and mid-sized businesses. Wired into the tools you already run to help your team focus on work that keeps your business growing.

What We Do

What is AI Operations Development?

Not a chatbot. A system that does defined work inside your operation.

01

Read

It takes in the work — calls, emails, forms, requests — as it arrives.

02

Decide

It applies your rules and SOPs to determine the next step.

03

Act

It does the work — creates the record, drafts the quote, books the visit.

04

Flag for Human Review

Anything outside the rules goes to a person. It never guesses.

Agentic workflows

Intake, dispatch, renewals, follow-up — handled end to end.

Automations & integrations

CRM / ERP / AMS connected. No retyping.

Knowledge systems

Manuals, SOPs, and history — instantly searchable.

The Problem

Where Money Leaks

Six places growing companies lose time and revenue every week.

Leaky Intake

Missed calls and requests, especially after hours.

Retyping

The same data entered by hand, twice.

Scheduling Chaos

Missed visits. Unfilled cancellations.

Slow Quotes

A week to quote what should take 48 hours.

Dead Follow-Up

Renewals and leads that quietly slip.

Trapped Knowledge

Answers only one person knows.

Results

What It’s Worth

Mechanical / HVAC

$18M · 130 people · Houston

Estimated annual return to the business

Estimated Annual ROI ~$150K/yr After-hours emergency intake alone
Estimated Annual ROI $296K–$545K/yr Full 5-workflow portfolio

PlaysIntake · PM compliance · Field paperwork · Quotes · Knowledge

See Sample Engagement

Independent Insurance

$40M · 165 people

Estimated annual return to the business

Estimated Annual ROI $95K–$145K/yr COI automation
Estimated Annual ROI $220K–$330K/yr Renewal workbench
Estimated Annual ROI $350K–$575K/yr Full portfolio
See Sample Engagement
67%

of agents use AI personally

14%

of agencies have it implemented

8%

have it in daily operations

100% need it

Process

How We Work

Start small. Prove the number. Then expand.

Audit — 2–3 Weeks

  • We map 1–2 workflows end-to-end
  • You get ROI math and a clear build / no-build call

Pilot — 30–90 Days

  • One process. Fixed price. Live in your operation
  • Measured against the audit numbers

Scale — Ongoing

  • Expand to the next workflow
  • Support, monitoring, and guardrails included
01No headcount pitch
02No unmeasurable builds
03Humans approve all exceptions

Get Started

Book a Call

Tell us where work piles up. We’ll tell you if an audit makes sense.

  • A 30-minute working call — not a sales pitch
  • We map your biggest leak against real ROI math
  • You leave with a clear build / no-build recommendation

Request received

Thanks — we’ll review your answers and follow up to schedule the call.